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 Ostoya Palace ****

Ostoya Palace  - Krakow Hotels Hostels Accommdation Apartments Cracow
the Old Town
24 Pilsudzkiego street
from EUR 80 per person in a double room

Contact Form or contact us via email, telephone +48 12 350 40 59.

The Ostoya Palace Hotel is a two-floor 19th century Polish palace. It is located in the historical centre of Krakow and entered in the list of Krakow historical buildings. It was meticulously restored and converted into a 4-star hotel making it the mainstay of Krakow tradition and the ancient Polish custom of boundless hospitality, combining elegance, discretion and culture with the art of feasting, enjoyment and merrymaking. A warm and homely atmosphere, allowing you to sate your appetite and quench your thirst as well as a feast for the senses during meetings among friends and acquaintances.

The cosiness, convenience and comfort of air-conditioned, stylish rooms will satisfy even the most demanding customer. The varied, elegant and harmonious interiors can also satisfy the needs of tourists, business people, diplomats and families on weekend or longer trips.


The types of rooms inspired by the individual needs of each and every one of our guests visiting Krakow for leisure or business, have been designed so as to meet your needs while keeping the classical beauty of the palace interiors, as well as the spirit of history and the present. The colours are pastel, upholstery is carefully matched and the furniture custom-made.

Every room is air-conditioned, and equipped with satellite TV, a radio, mini-bar, a safe, a telephone and broadband internet.

The bathrooms have underfloor heating, hair dryers, heated towel racks, bathrobes, showers, some have bathtubs with separate showers, others Jacuzzi baths.

Additional information:

We offer the following:
• 24 air-conditioned palace rooms and suites
• Restaurant,
• Lounge and bar,
• Club-room,
• Conference hall,
• Summer patio,
• Sauna.


Room Service, Meeting/Banquet Facilities, Airport Shuttle, Business Centre, Babysitting/Child Services, Laundry, Dry Cleaning, VIP Room Facilities, Breakfast in the Room, Ironing Service, Bridal Suite, Souvenirs/Gift Shop, Shoe Shine, Packed Lunches, Car Hire, Fax/Photocopying, Ticket Service.


Free! Wi-fi is available in the entire hotel and is free of charge.


Private parking is possible on site (reservation is needed) and costs PLN 50 per day.

Children and extra beds:

Free! All children under 12 years stay free of charge when using existing bedding.
Free! One child under 2 years stays free of charge in a baby cot.
One older child or adult is charged PLN 98.50 per night and person in an extra bed.
Maximum capacity of extra beds/babycots in a room is 1.


Pets are allowed. Charges may be applicable.

Local attractions:

The Ostoya Palace Hotel is situated in the city centre, in the vicinity of the most important institutions, cultural and entertainment centres. This facilitates carrying out business affairs, getting to know the city treasures and seeing what's on offer by the castle walls near the Vistula river, as well as the varied and attractive cafe-bar life.

The vicinity of the Main Market Square and the green Blonie offers a variety of attractions and in the background, one can see the Kosciuszko Mound very clearly, which gives a feeling of spaciousness. The closeness of the former jewish district Kazimierz and the Old Town enables one to plan interesting trips and have a wonderful time “face to face” with history.

Contact Form or contact us via email, telephone +48 12 350 40 59.

Reviewed by Amanda Andrews  from United Kingdom on 2012-01-05
 A very clean and tidy hotel with very friendly staff. The bathroom was amazing with both a bath and shower cubicle. The breakfast was fine but the hot water for the tea/ coffee was not the hottest. A very enjoyable stay. Would recommend to friends and use the hotel again ourselves.
Reviewed by Luke Barker from Polska on 2011-10-16
We had an amazing stay at the Ostoya Palace, the staff were extremely attentative and friendly and the room was very comfortable. We would definitely recommend to anyone planning a trip to Kracow.
Reviewed by KAMAL SALEM  from Jordan on 2011-08-27
 It was a lovely place for those who seek for calm and clean place. The hotel is so nice for me because its close to the downtown and to most services. The workers are so nice and so cooperative. I hope to visit Poland soon and to stay at Ostoya Hotel again.
Reviewed by  Raffaele Vardavas  from United States on 2011-07-12
Very nice building and rooms. Very close to the center. could improve on foods served for breakfast and on quality of TV reception and choice of channels.
Reviewed by David from UK on 2011-05-11
We had the family room which was great. Two big single beds and one double bed plus cot. Children friendly with toys and games to keep them amused. Big bathroom. All spotlessly clean. Staff friendly and helpful.
Reviewed by David de Garis from United Kingdom on 2011-05-11
We had the family room which was great. Two big single beds and one double bed plus cot. Children friendly with toys and games to keep them amused. Big bathroom. All spotlessly clean. Staff friendly and helpful.
Reviewed by Alessandro from Italy on 2011-02-07
We were given such a wide and cozy family room, with a double bed, two single beds, a cot, wooden beams, tilted roof, toys for toddlers, that I regretted being there only with my grown up son and daughter, it is ideal for a family of 5 with small kids. The breakfast was fine but it could be richer.
Reviewed by Judy from United States on 2010-12-16
Ostoya Palace was a wonderful hotel! The location was excellent and the staff helpful and friendly. Breakfast was extremely good. Best of all, the rooms are large and clean!! I would not hesitate to recommend this hotel and look forward to staying there again. Krakow was a beautiful city--even in the winter.
Reviewed by caroline from Belgium on 2010-12-13
Third time to stay here and very happy as usual, recommend to firends and colleagues for business or pleasure.
Reviewed by Roberto from Italy on 2010-09-04
It was a nice stay. The staff was very kind and the room was comfortable. The only problem is its closeness to the tram line. The noise can disturb during the night especially in rooms close to the main street.
Reviewed by JOSE LUIS from Spain on 2010-08-22
The location: good, near the old city. The room: good, we booked the family room well fitted for four persons. The breakfast: It must improve! The breakfast room is small. The pub: good; The food was really good. The staff: friendly. Good enough.
Reviewed by Michael from United Kingdom on 2010-08-19
Friendly helpfull staff. Breakfast adequate - not a huge choice available. Our room was spacious (although dated), bathroom clean & large with excellent shower & separate corner bath. My one complaint was the bed - it was the hardest I've ever slept on & there seemed to be a shortage of pillows, only two very small ones supplied per couple! Hotel is a ten minute walk to the main square where there are numerous cafes, bars & restaurants to choose from, all reasonably priced.
Reviewed by Antoinette from France on 2010-05-31
Séjour chambre 11 très agréable en cours séjour. Insonorisation moyenne et parfois ménage non complet mais très bien. Gentillesse du personnel.
Reviewed by Rachel from United Kingdom on 2010-04-24
Breakfast - the replacing of food and drink could have been better however overall stay very pleased indeed, thank you
Reviewed by KAY from United Kingdom on 2010-04-09
My partner, Phil and I, were extremely happy with out stay at Ostoya Palace We stayed in room 19 and it was lovely. All the staff were extremely polite and helpful and breakfast was extremely good. We have recommended the hotel to several hotels and we are planning to return to Krakow with friends and will certainly stay at this hotel again.

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